We firmly believe in the effectiveness of GLP-1 products and want you to feel confident in your purchase. If you use this product as directed for 180 days (6 months) and do not see significant, reasonable results (e.g., no improvement in appetite control, no steady progress towards weight management goals, or no significant improvement in blood sugar balance for prediabetics), we will provide a full refund.
Key Terms and Conditions
Eligibility Requirements:
You must use this product consistently according to the "Suggested Use" guidelines (e.g., daily use in conjunction with basic healthy habits like balanced nutrition).
You must retain your original purchase receipt/order confirmation (including the order date, product name, and purchase amount) for refund verification.
This guarantee applies only to first-time purchases (limited to one refund per product per customer).
How to Request a Refund:
Please contact our customer service team within 7 days of the end of the 180-day period (via email/phone, details on the product packaging, or our official website).
Please provide: your order information, a brief description of your usage (e.g., daily confirmation emails (e.g., frequency of use, any accompanying habits), and confirmation that you are not achieving the desired results).
There is no need to return empty product containers—we simply ask for your honest feedback to help us improve.
Refund Processing:
After verifying your eligibility, we will initiate a refund within 3-5 business days.
The refund will be issued via your original payment method (e.g., credit card, PayPal), and processing time depends on your payment provider (usually takes 5-10 business days to reflect in your account).
Exceptions:
This guarantee does not apply if you have used the product incorrectly (e.g., missed doses, failed to follow dosing instructions) or if you have an underlying medical condition that was not disclosed to your healthcare provider before use.
This guarantee does not cover shipping costs (if applicable) unless the product arrives damaged or defective.
Our goal is to help you succeed on your health journey—this guarantee is designed to allow you to try our products risk-free. If you have any questions about this policy, please feel free to contact our customer service team!